Live prices for your dates · free cancellation on many rooms

EN

Hotel · Hanoi · Ha Noi Municipality

Azen Lakeside Hotel & Travel

A 4-star stay in Ba Dinh near West Lake, offering comfort, dining, and easy access to Hanoi's political heart.

  • Rated 8.9/10 by guests, with staff praised at 9.6
  • Free parking and valet parking on-site
  • Paid airport shuttle and express check-in/out available
8.9 Great 396 reviews Booking.com 8.9 · 396 reviews

About

Azen Lakeside Hotel & Travel

Azen Lakeside Hotel & Travel sits in Hanoi's Ba Dinh district, a 25-minute walk from Ba Dinh Square and within a few blocks of West Lake. The hotel invites guests to enjoy hiking and fishing in the surrounding area, blending urban convenience with a touch of outdoor leisure.

With a guest rating of 8.9 from 396 reviews, the property earns particular praise for its staff (9.6), facilities (10), and rooms (9.2). Guests can expect a range of amenities including an on-site restaurant, spa treatments, and various room types from standard doubles to suites with lake views.

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Exceptional staff service — Guests consistently highlight the attentive and friendly service, earning a category score of 9.6.
  • Excellent facilities — The property scores a perfect 10 for facilities, indicating well-maintained and comprehensive amenities.
  • Spacious and comfortable rooms — Rooms are rated 9.2, with amenities like soundproofing, minibars, and tea/coffee facilities ensuring a pleasant stay.
  • Convenient location near West Lake — Within a few blocks of West Lake and a 25-minute walk to Ba Dinh Square, ideal for exploring the area.
–

Worth weighing

4 to weigh
  • Comfort ratings are low — Despite high marks elsewhere, guest comfort is rated only 5.0, suggesting potential issues with bedding, noise, or climate control.
  • Distance from central Old Quarter — At a 25-minute walk from Ba Dinh Square, the hotel is less central; you'll need transport for some attractions.
  • No pets allowed — The hotel does not accommodate pets, so travelling with animals isn't possible.
  • Limited dining options — With only one restaurant on-site and a dining rating of 8.9, evening meal choices may be limited.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Standard King Room

  • 1 King-size bed,1 Double bed
  • Shower
  • Coffee machine
  • Heating
  • Fireplace

Suite

  • 1 King-size bed and 1 Sofa bed
  • Lake view
  • Shower
  • Coffee machine
  • Heating

Family Room

  • 2 King Size Beds
  • Garden view
  • Shower
  • Coffee machine
  • Heating

Superior Queen Room

  • 1 King-size bed,1 Queen-size bed
  • Shower
  • Coffee machine
  • Heating
  • Fireplace

Executive Triple Room

  • Sleeping arrangements for 3 persons
  • Garden view
  • Shower
  • Coffee machine
  • Heating

Deluxe Double Room

  • 2 Single beds or 1 Double bed
  • Garden view
  • Shower
  • Coffee machine
  • Fireplace

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Smoke detectors
  • Key card access

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Car hire
  • Paid airport shuttle
  • Valet parking
  • Shops/Commercial services

Food & Drink

  • Restaurant
  • In-room breakfast
  • Welcome drink
  • Happy hour
  • Outdoor dining area
  • Tea and coffee facilities
  • Electric kettle
  • Mini-bar

Wellness & Leisure

  • Spa treatments (facial, massage, body scrub)
  • Public Bath
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Hiking
  • Cycling
  • Fishing
  • Beach umbrellas
  • Aqua park

Accessibility

  • Wheelchair access
  • Rooms/ Facilities for disabled
  • Toilet for disabled
  • Bathroom for disabled

Room Amenities

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Sitting area
  • Patio
  • Terrace
  • Flat-screen TV
  • AM/FM alarm clock
  • Cots
  • Playpen
  • Children's play area
  • Ironing facilities
  • Free toiletries

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.9
Great 396 reviews

Guest-rated 8.9/10 from 396 reviews

Booking.com · 8.9 · 396 reviews

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Ba Dinh Square: A 25-minute walk away, this historic square is a key landmark in Hanoi's political district, often used for national events.

West Lake: Just a few blocks from the hotel, offering opportunities for hiking, cycling, and fishing in the surrounding lakeside areas.

37 Pho Duc Chinh, Hanoi, Ha Noi Municipality, Vietnam

Open in Google Maps

05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:00
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
32 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:00, and check-out is by 12:00.

Is parking available at the hotel?

Yes, parking is available on-site, including valet parking options.

Does the hotel offer airport transfers?

Yes, a paid airport shuttle service is available. You can arrange it through the hotel.

Are pets allowed at the hotel?

No, pets are not allowed on the property.

What room types are available?

The hotel offers a range of rooms including Standard King, Superior Queen, Deluxe Double, Family, Executive Triple, and a Suite with lake views.

Nearby

Other top-rated stays in Hanoi

Want a different style or budget? Here are more highly-rated options in the area.

8.7

Gloud Hotel

Guest-rated 8.7/10 — among the top stays in Hanoi.

Hanoi

8.5

Kegon Inn

Guest-rated 8.5/10 — among the top stays in Hanoi.

Hanoi

The bottom line

A reliable choice in Ba Dinh for travellers who value attentive service and solid facilities. Ideal for those wanting proximity to West Lake without staying in the tourist-heavy Old Quarter.

8.9Our take: A comfortable, well-serviced base with a few comfort-related caveats.

Ready to book Azen Lakeside Hotel & Travel?

Tap through and we’ll open our booking partner’s site, with live prices and availability for your exact dates.

No payment on this site — you complete the booking on our partner’s site.